Introduction
This Privacy Policy explains how Sri Sathya Sai Global School (the “School”, “we”, “us”) collects, uses, discloses and safeguards personal data. It applies to information collected through our website, admission forms, on-campus interactions, and digital communication channels.
We comply with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and aim to be transparent about every data practice.
Information we collect
We may collect the following categories of personal data:
- Identification: name, date of birth, NRIC/passport details (admission only).
- Contact: email address, phone number, residential address.
- Family: parent/guardian particulars, sibling information.
- Academic: previous school records, report cards, references.
- Health: medical conditions or allergies relevant to schooling.
- Financial: billing details, transaction records (no card data stored on our servers).
- Digital: IP address, browser type, pages visited, referral source.
How we use personal data
Personal data is used strictly to:
- Process enquiries, admission applications and enrolment.
- Communicate about school operations, events and academic updates.
- Provide educational, pastoral and administrative services.
- Improve our website experience and respond to feedback.
- Comply with legal, regulatory or audit obligations.
We do not sell personal data. We do not use it for unrelated marketing without consent.
Lawful basis and consent
Where we rely on consent (e.g. marketing emails or non-essential cookies), you may withdraw it at any time by contacting us. Where data is required to deliver services (e.g. processing your admission application), withdrawing consent may mean we cannot continue with that service.
Retention
Personal data is retained only as long as needed for the purpose collected, or as required by regulators. Enquiry data not converted to enrolment is typically retained for 24 months for follow-up, then deleted. Enrolment and academic records follow CPE-mandated retention periods.
Your rights
Under PDPA, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for non-essential uses.
- Lodge a complaint with the Personal Data Protection Commission.
Requests may be sent to contact@srisathyasaiglobalschool-sg.com. We respond within 30 days.
Children
We collect children’s data only with the consent of a parent or guardian and only for legitimate educational purposes. We do not direct online marketing to minors.
Security
We apply reasonable administrative, physical and technical safeguards including role-based access, transport encryption (HTTPS), secure storage and periodic review. No system is perfectly secure; we will notify affected parties of any qualifying breach in line with PDPA timelines.
Contact
Questions, requests, or concerns about this policy should be addressed to:
Sri Sathya Sai Global School
Email: contact@srisathyasaiglobalschool-sg.com
Phone: +65 8083 0971
Get in touch with our admissions or data protection contact.
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